 | Terms And Conditions |  |
Making A Purchase Please use this web site to make your purchase.
For technical information please telephone 01264 710074
Please make your payment using our secure on line form.
If any item is out of stock you will be contacted and advised.
Your card will not be debited until we are ready to ship your order.
Note:
Goods will only be shipped to the genuine card holder's address.
Please be sure to give your full home address and give your home telephone number together with a second phone number and/or fax number..
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Shipping And Handling ***************************************************************************************************************************************
For UK deliveries up to 2kg we use 1st class Royal Mail, for goods over 2kg we use Parcel Force or City Link.
Please, be aware that if your goods weigh over 2kg (the cost will be £9.00 or more) you must ensure that someone will be at home to sign for the delivery.
City Link will attempt to make a second delivery, after that you will either have to go to the City Link Depot to collect your goods or you can arrange through us to have the goods delivered again, but at extra expense to you. The re- delivery cost is approx. £17.00
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| Credit Card Security For security reasons, we can only ship goods to the card holder's address unless previous trading history is esablished. |
Reaching Us You can contact us by:
Phone: +44 (0) 1264 7100 74
Fax: +44 (o) 1264 710 548
e-mail: info@ajsmotorcycles.co.uk
Or by post to:
AJS Motorcycles Ltd.
Goodworth Clatford
Andover
Hants.
SP11 7RP
UK |
Returns Policy Returns policy.
Faulty / Damaged goods / Goods supplied wrong:
AJS Motorcycles Ltd. will replace, issue a credit note or issue a refund for any item/s which upon receipt, has been found to be damaged, faulty, or an incorrect item.
The goods must first be returned to us, unused, undamaged (unless damaged when received) and in their original packing.
The consumer is responsible for returning the goods to AJS Motorcycles Ltd., Goodworth Clatford, Andover, Hants, SP11 7RP . We suggest you use a registered or recorded delivery service with insurance against loss.
Procedure:
1) Pack carefully and return the goods to us. Ensure you have a certificate of posting and insurance for goods in transit.
2) Upon receipt of your unused and undamaged goods (unless damaged when received) we may issue a credit note or refund which equals the purchase value of the goods. For received damaged goods replacement item/s may be offered.
Uwanted goods cannot be returned for credit/refund.
European Distance Selling Regulations
Under the European Distance Selling Regulations you have the right to return any unwanted goods.
You must notify us in writing that you wish to return the goods within seven working days from the day after your receive the goods.
You must return the goods undamaged, unopened and unused in their original packaging.
You must pay all the return shipping costs or if you request that we collect the goods, the actual return shipping cost will be charged to you.
You cannot return goods that are made to your specific specifications.
This does not affect your UK statutory rights.
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Remittance Terms Payment:
We welcome payment by PayPal, Visa, Mastercard, Maestro, Solo & Electron. (sorry no American Express)
Note:
We do not add commission charges for Credit Card receipts.
Goods will only be shipped to the genuine card holder's address.
Please be sure to give your full home address and give your home telephone number together with a second phone number and/or fax number.
If you pay by T/T, please be sure to pay all the bank charges.
Our bank details:
Lloyds Bank,
22 High Street,
Andover,
Hants.
SP10 1NW
Account name: AJS Motorcycles Ltd.
Account number: 01538944
Sort code: 30 90 21
Swift address code: LOYDGB21163
IBAN No: GB96LOYD3090 2101 5389 44
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